Hisense Roku TV Black Screen (PROVEN QUICK SOLUTION!) in 2023 - TechProfet (2023)

If you have a Hisense Roku TV with a black screen or flickering black screen, you are not alone. This is a pretty common problem, and as scary as it might seem at first, you can fix it by following the tips I'm going to share with you in this guide.

Some users are experiencing a black screen (i.e. no image) and also cannot hear any audio on the Roku TV. For other users, they have Hisense Roku TV black screen problem, but the sound works fine. You may also see a brief flicker on the screen, which then turns black.

No matter what category you fall into, this guide covers everything you need to know to quickly fix the problem in 2023.

Without further ado, let's dive in!

Hisense Roku TV black screen repair

To fix black screen on Hisense Roku TV, you need to turn off your TV and turn it back on. To do this, unplug the television while it is on. In off state, press the power button on the TV for 30 seconds. Finally, connect the TV again and the black screen problem will be solved.

There are also other tried and true solutions that I will show you in this guide.

1. Power off and on your Roku TV

One of the most effective solutions to your Hisense Roku TV black screen issue is a power cycle or soft reset (by the way, a soft reset will not affect any of your saved settings or installed apps/channels). If you have also noticed a flickering black screen on your Hisense Roku TV, this is also an effective solution to fix it.

Here's how to turn your Hisense Roku device on and off to fix the black screen issue:

• Disconnect your Hisense Roku TV while it is still on
• Press and hold the TV's power button for 30 seconds
• After that, plug it back in and turn it on.
• Your Roku device should now have an image and the black screen issue should be resolved.

If that worked for you, great. Otherwise, continue to the next step.

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2. Clear cache on Roku TV

Another way to fix a black screen on your Hisense Roku TV is to clear the cache and allow the device to restart. This also applies to a flickering black screen or dark image on your Roku TV.

By pressing a sequence of keys on the Roku TV remote, you can clear the cache and restart, which has proven to be very effective in fixing this issue.

Here's how to clear cache on your Roku TV:

• First, make sure your Hisense Roku TV is turned on
• Now press the'start buttonon your tv remotealways 5
• Then press the button"Arrow up" ⬆️I likeon your remoteonce
• After that press the button"Rewind" button ⏪ twice
• Then press the button'Fast Forward' button⏩.twice

Make sure you press the keys one at a time for the process to work.

The device freezes for a few seconds and automatically restarts. Once it turns back on, the black screen issue should be resolved. If not, try a few more times before proceeding to the next step. Some users had to repeat this process several times before the black screen was fixed.

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3. Check plug and cord

A faulty outlet is another reason why you might see a black screen on your Hisense Roku TV. The output may be faulty andnot providing enough power to your Roku device.

So try plugging your Hisense Roku TV into a different outlet that you are sure is working. You can of course check this by plugging another device into the outlet to see if it works.

Also, you should check the power cable in case it is faulty. It's one thing to have a working outlet, it's another to have a working power cord.

If you have a different power cable, you can plug it into your Roku TV and try to turn it on. If this fixes the problem, then the power cord is the culprit behind the black screen on your Hisense Roku TV. Also, make sure the cable is securely connected for proper connection.

4. Check the HDMI cable and connection

If you connected your Hisense Smart TV to your Roku device with an HDMI cable, check the HDMI cable and HDMI port. There are 2 possible scenarios that could cause your Hisense TV to display a black screen when connected via HDMI:

• Your HDMI cable is faulty
• Your HDMI cable works, but it's connected to the wrong HDMI port

You can start by connecting your current HDMI cable to a different HDMI port, making sure that the input source selected on your Hisense TV matches the port you connected the cable to. You can change input source from home screen.

If that doesn't work, you'll need to try another HDMI cable that works. Also, make sure the cable is securely connected to the port for proper connection. If the problem comes from HDMI, changing the cable or HDMI port will fix it.

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5. Replace and reset the batteries in the remote

If you are using the batteries for a long time, they may be low. In this case, when you press the power button on the remote, your Hisense Roku TV will remain in standby mode and will not turn on.

In this case, you can try using the TV's power button or simply changing the batteries in the remote.

While the batteries are being changed you will also need to reset the remote.

To reset your Hisense Roku TV remote:

• Remove the batteries from the remote
• With the batteries still removed, press the remote's power button for 30 seconds

TO USE:One or more buttons on the remote may also be stuck. So before reinserting the batteries in the steps highlighted above, you may want to press each button on the remote a few times to get the stuck buttons back in place.

• Replace batteries (preferably new ones)
• Finally, use the power button to turn on the TV

With that, your Hisense Roku TV should turn on and start working.

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6. Perform a hard reset

If your Hisense Roku TV still has a black screen then you will need to perform a hard reset (i.e. a factory reset). There are two ways to do this:

• The first method, which can only be done from the settings panel, only applies to those who can view an image on their Hisense Roku device but only get a black screen when trying to cast or access an open app, or if the screen is open. very dark but you can see it
• The second method is for you if you don't see any image and therefore cannot access the settings panel. If your Hisense Roku TV has a black screen with sound, you can also use this method.

Now this is the first method to perform a hard reset on your Hisense Roku TV:

• click instart buttonno roku remote
• scroll and selectIdeas
• To chooseSystem>Advanced system settings>factory reset

• Finally, enter the code shown on the right corner of the button and click onACCORDINGLY.

On the other hand, if you don't have any picture, you can use the physical reset button on your TV. That's how it's done:

• First, locate the physical reset button on your Hisense Roku TV (on the back or side of the TV, usually near the HDMI port). You need a needle or other small object to press the button.

• Once you find the reset button,Hold down the button for about 10 seconds while the device is on. When power off, press and hold the reset button until power on anddisplays the Hisense Roku TV logoonce again. Then you can release the button.
• When the factory reset is complete, the TV will restart twice and finally turn on

Now your Roku device will restart like a new one. Proceed with activation and configuration. Once this is done, the black screen issue should be resolved.

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7. Check for backlight failure

Your Hisense Roku TV may be on, but if the backlight is faulty, you won't see any image on the screen. Basically, you just have a black screen on your TV.

So how can you check if the problem is with the TV backlight?

• First, make sure the TV is plugged in.
• Then shine a flashlight at the TV screen (you can also move it around the screen).
• If the TV backlight works fine,All you should see is the flashlight's reflection.
• Anyway, IIf you see dull images on the screen when you shine the flashlight on it, the TV's backlight is faulty.

In other words, your Hisense Roku TV is on, but the backlight needed to display the images is faulty.

The backlight can be fixed by replacing the LED strips on the screen. It's quite a complicated process and I advise you to let an expert fix it. Considering the cost of fixing this problem, buying a new TV might be the better option.

The following video shows the entire process step by step from start to finish and is also very easy to follow:

While a faulty backlight is one of the most common reasons why your Hisense Roku TV may have a black screen with sound, in such cases there are other possible causes and ways to properly fix the problem. Now let's see some ways to fix Hisense Roku TV black screen with sound.

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Hisense Roku TV Black/Dim screen with sound

If your Hisense Roku TV screen is on with sound but the screen is completely blank or only when you try to play a show or movie, you likely have a faulty backlight strip. You can check if the backlight is broken by shining a flashlight on the TV screen. If you see blurred images, the backlight is faulty.

However, if the backlight is not faulty as the quick flashlight test shows, then there are some other ways to fix the black screen issue. You can also reset when the screen is completely black, as I'll show you shortly.

First let me mention that the tips discussed in the previous section also apply here and may help you resolve the issue. So make sure you try them out first if you haven't already. If none of them work for you, continue with the following:

• reset image settings

Disordering the picture settings on your Hisense Roku TV can cause the picture on your Hisense Roku TV to be dark or gloomy. In this case, resetting the picture settings will restore the settings and correct the brightness.

YYou can just turn off the lights in the room so that the screen is less dark and you can see the screen a little better, at least enough to reset the picture settings.

To reset your Hisense Roku TV's picture settings, go to Settings > System > Advanced System Settings > Factory Data Reset > Reset TV Picture/Audio Settings. Finally, s.Press the Play/Pause button three times to factory reset your Roku TV audio settings. After that, the image must be restored.

You will receive a pop-up confirming that all image settings have been reset to default. If this fixes the dark screen issue on your Hisense Roku TV, great. If not, move on to the next tip.

• Check your internet connection

If your Hisense Roku TV screen goes black when you try to stream, you may have a slow internet connection.

The important thing first:You need to check the status and signal strength of your internet connection on your Roku device.

• OrSettings > Network > Aboutand see if it appearsConnected or no.
• On the same page you will find the signal strength if it is displayed"Poor", "Good" or "Excellent"?

If the network is not connected or the signal strength is weak, this could be the reason why your Roku device is lagging while streaming.

• Finally click onCheck the connection.

Your Roku device will begin scanning yourWireless/wired connectionYinternet connection.

Once the verification is complete, you will see a message that says:Connection verification was successful'

If the connection check was not successful, check your network router and establish the connection. If not, if you were successful then there are other things you should check to fix the network issue. These include:

• Restart your network router
• Change to another network router, especially a dual band router with 5.0GHz frequency
• Switch to Wired Ethernet instead of Wi-Fi

If the problem comes from your network connection, then one of the above tips will help you to successfully fix it.

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• Check for software update

Not much to say here. If your Hisense Roku TV software is out of date, you will need to update it to the latest version.

To check and update your Roku software:

• click thatHeimbutton on your Roku device's remote
• To chooseSettings > System > System Update
• click inVerify Nowto check for updates manually

If a software update is available, your Roku device will automatically download and install it and restart when finished.

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TO USE:Your Roku device must be connected to the internet to use this method. Otherwise, trymanual update method.

• Reinstall the affected channel

If your Hisense Roku TV black screen issue only occurs when you try to watch certain channels likenetflix,olahonda, amazon prime,Disney Plusor YouTube, then you need to delete and reinstall the channel.

This is a three-step process: First, remove the app that is causing your Hisense Roku TV screen to go dark. Then restart your Roku device to clear cache. finally youAdd the channel to your deviceagain on the Roku channel store.

Well, here's how to do it:

• About ithome screen, Click in"Broadcast Channels"
• Use the remote to hover over the channel you want to remove
• tighten* (star buttonon the remote to open the options menu
• To choose"Exclude channel"and then click'Remote'to delete the channel
• Finally,restart Roku device.

After the Roku device reboots, you can add the channel back from the Roku channel storage by following the steps below:

• Press'Start button'on your Roku remote
• To choosebroadcast channelsto open the channel store

If it's a popular/recommended/new channel, you can find it at the top of Roku's channel storage under the Recommended, New, and Popular categories. Otherwise, clickSuchkanal

• Once you find the channel, hover over it and click"OK"to see the details
• If it's a free channel, click"Add channel".

When done, try opening the channel again and the issue should be resolved.

• Reset to factory settings

If your Hisense Roku TV has a very dim screen but you can see it, you can reset it to restore brightness (unless the backlight is faulty).

Here's how to reset your Hisense Roku TV with a dark screen:

• click instart buttonno roku remote
• scroll and selectIdeas
• To chooseSystem>Advanced system settings>factory reset
• Enter the code shown on the TV and click'ACCORDINGLY'

Once this is done, the brightness of the image should be restored and you should be good to go.

• Contact Hisense Roku Support

If you followed all the above tips, your Hisense Roku TV black screen issue should be resolved now.

However, if the problem persists, then your only option is to contact Hisense Roku for help. The official line is1-888-935-8880.

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final result

If you have a Hisense Roku TV with a black screen or black screen flickering with or without sound, there are several ways to fix the problem. These tried and true solutions, discussed in more detail in this troubleshooting guide, are highlighted below:

• Turn off the device and turn it on again.
• Check the plug and cable
• Check the HDMI cable and connection
• Clear cache of HisenseRoku TV
• Factory Reset Hisense Roku TV
• Check for faulty backlight
• Check your internet connection
• Update the software to the latest version
• Reinstall the channel causing the Roku TV to go black

If you found this guide helpful, please use the comments section below. Also let us know which of these methods worked for you to fix the black screen on your Hisense Roku TV.