Frequently Asked Questions about WE-VIBE 4 PLUS for WE-CONNECT App 1 (2023)

We-Connect FAQ for We-Vibe 4 Plus and support for the We-Connect app and your We-Vibe 4 Plus. Includes: Introduction Features and Menu Items FAQ

FAQs and support for the We-Connect app and your We-Vibe 4 Plus include:


functions and menu items

common questions

solve problems

We-Vibe 4 Plus FAQ


🇧🇷 Get the app

🇧🇷 Download the We-Connect app to your mobile device from the App Store or Google Play.

🇧🇷 We-Vibe 4 Plus is compatible with Bluetooth® Smart Ready (Bluetooth 4.0) products, including iPhone® (4S/iOS 7 or later) and Android™ devices (OS 4.3 or later).

🇧🇷 The first time you use the app, you will be asked if you or your partner have a We-Vibe®. Depending on your answer, the app will guide you through the following:

🇧🇷 one step by step

🇬🇧 Registration (optional)

🇧🇷 Pair your We-Vibe

🇧🇷 Set a discretionary hold

🇧🇷 connect with your lover

🇧🇷 Learn more about We-Vibe 4 Plus and explore the app

Meet the app

🇧🇷 Tutorial [Tutorial screenshots with 6 functions]

🇧🇷 Control [Screen Title Marked for Testing]

🇧🇷 Create My Vibe [3 screenshots]

🇧🇷 Connect to My Lover [3 control screens connected to Lover: Invite, We-Vibe User, Remote Lover]

🇧🇷 Mode selection [screenshot]

Pair your We-Vibe

🇧🇷 When you launch the app for the first time, you will be asked if you already have a We-Vibe. To knockI got my vibe webe guided through the pairing process. If you've already used the app, selectPar We-Vibedo menu.

🇧🇷 Press and hold the control button on your We-Vibe for 5 seconds. If you feel two pulses, your We-Vibe is ready to pair.

🇧🇷 On the pairing screen in the app, tapPar We-Vibe.

🇧🇷 The app looks for your We-Vibe.

🇧🇷 you will see oneWow!Message when your We-Vibe has successfully paired.

Set a stealth/security lock

🇧🇷 When using the app for the first time, you will be asked to set a discretionary lock. If you want to set up a lock, you'll need to enter a PIN each time you open the app.

🇧🇷 In you can activate or deactivate the lock or change your PINthe settingsMenu.

🇧🇷 If you forget your PIN, you will need to delete and reinstall the app.

Control the vibration We

🇺🇸 To turn your We-Vibe on or off:

🇧🇷 After pairing your We-Vibe, the control screen will appear.

🇧🇷 To turn We-Vibe on, tap the big play button in the top half of the control screen. An animated waveform will play on the screen. This wave indicates the vibration mode your We-Vibe is in.

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🇧🇷 To turn off your We-Vibe, tap the wave animation.

🇧🇷 You can also turn your We-Vibe on or off with the little play button at the bottom left of the screen.

Changing modes:

There are three ways to change your We-Vibe's vibration mode:

🇧🇷 Slide the animation on the control screen to switch to the next mode.

🇧🇷 Tap the mode name (above the animation) to access the mode selection.

🇧🇷 Tap random selection to have the app choose a random environment.

To set the intensity:

🇧🇷 The intensity of each mode can be adjusted (on a scale of 1 to 10) using the sliders or tapping the + or - buttons.

🇧🇷 The external/clitoral and internal/G-spot stimulators can be adjusted together or independently. Tap the link button to adjust or relink the sliders independently.

Create a custom vibration playlist

🇧🇷 Select from application menucreate my environment.

🇧🇷 To knockcreate a new.

🇧🇷 If this is your first time creating a custom playlist, a quick tutorial will walk you through the creation options.

🇧🇷 Give your playlist a name.

🇧🇷 Choose a mode, duration and intensity to create a playlist.

🇧🇷 Use the + button to add as many different vibes as you like.

🇧🇷 Drag to rearrange your vibe by tapping and holding the = at the top of the vibe.

🇧🇷 Save your playlist.

🇧🇷 Your custom playlist will now appear in the mode selector or can be selected by cycling through the modes.

connect with your lover

Connect and play with your partner across the room or on another continent.

🇧🇷 In the application menu, tapconnect with my beloved.

🇧🇷 To knockconnect with your lover.

🇧🇷 Choose whether you want to send an SMS or an email.

🇧🇷 A standardized message is displayed in our messaging app or email. You can leave the message as it is or edit it however you like. Make sure not to edit the link.

🇧🇷 Send the message to your lover.

🇧🇷 When your lover taps on the link, he will be prompted to download the app (first time only) or he will be taken directly to the app.

🇧🇷 As soon as your lover accepts the connection invitation, you will be notified that he is ready to play.

🇧🇷 Once you confirm that you are ready, you will be connected and your lover will take control of We-Vibe.

🇧🇷 Your screen displayslovers connectedat the top of the screen while sharing. Each partner can end the shared session at any time by tapping the End button.

🇧🇷 Any partner can initiate a connection request.

device compatibility

Functions / menu items

Note that the application's menu is context sensitive. Not all items are visible all the time. For example, if you pair your We-Vibe or register, those options will no longer appear in the menu. Here is an explanation of what each menu option means:

?Par We-Vibe

🇧🇷 If you haven't paired a We-Vibe with the app, you can do so from the first menu item.


🇧🇷 If you have already registered, you can login to restore app settings and custom vibration playlists.

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🇧🇷 Log in to the app to save your settings and restore them if needed. Registration also allows you to bypass the app's splash screen and access it more quickly when launching the app.

?to control

🇧🇷 Turn your We-Vibe on or off, access over 10 modes and adjust their intensity.

?create my environment

🇧🇷 Create custom vibration playlists. Choose a mode, duration and intensity. Add as many segments as you like. Name, save and play your custom environment. Custom playlists can be accessed via the mode dial or by going through the modes on the control screen.

?connect with my beloved

🇧🇷 Play together even when apart. Connect with your partner across space or on another continent. Send a connection message via SMS/Text or email. Receive a private and secure connection link to connect to your smartphones.

?news and offers

🇧🇷 Check out the latest news and offers from We-Vibe.

?pleasure book

🇧🇷 A fun and engaging illustrated guide to exploring sensuality and heightened stimulation with We-Vibe products, individually and collectively.

?Tips and tricks

🇧🇷 How to get the most out of your We-Vibe.


🇧🇷 A brief description of the main features of the application.

?tell a friend

🇧🇷 Tell a friend about the We-Vibe app and We-Vibe 4 Plus.

?the settings

🇧🇷 Access your personal settings and app preferences.

🇧🇷 Profile: access and update your registration information and remove a connected lover.

🇧🇷 Language: Choose your preferred app language

🇧🇷 Discretionary lock: Turn discretionary app lock on or off or change your PIN

🇧🇷 We-Vibe Timeout: Sets the We-Vibe sleep time (default 30 minutes)

🇧🇷 Reset We-Vibe: Reset your We-Vibe to factory settings

🇧🇷 Screen Tips: Enable Screen Tips

🇧🇷 Privacy Policy

🇧🇷 license agreement

🇧🇷 Application version information

?mode selector switch

🇧🇷 You can rearrange the icons and remove your custom mode dial vibrations.

🇧🇷 To knockTo editat the top right corner.

🇧🇷 To delete a custom mode, tap the trash can next to the mode.

🇧🇷 To rearrange the icons, touch and hold the icon you want to move and drag it

🇧🇷 How do I unpair my We-Vibe from my phone and pair it with my We-Vibe remote?

🇧🇷 If you used your We-Vibe app to control your We-Vibe but want to use your We-Vibe remote, you will need to unlink your We-Vibe from the app.

🇧🇷 Open the shortcut menu (the three dots in the upper right corner of the screen) and select "Exit We-Vibe"

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🇧🇷 Press and hold the control button on your We-Vibe for 5 seconds or until it flashes twice.

🇧🇷 Your We-Vibe 4 Plus is now ready to be paired with the We-Vibe Remote

🇧🇷 With the remote and We-Vibe next to each other, press and hold any button on the remote for 5 seconds.

🇧🇷 The light on the remote will blink 3 times and your We-Vibe will blink 3 times when paired

?Which phones are compatible and how do I know if mine is compatible?

🇧🇷 We-Vibe 4 Plus is compatible with Bluetooth® Smart Ready (Bluetooth 4.0) products, including iPhone® (4S/iOS 7 or later) and Android™ devices (OS 4.3 or later). [link to find your operating system and bluetooth information]

🇧🇷 Does We-Connect work on an iPad/tablet?

🇧🇷 We-Connect works on a variety of tablets and iPads. A list of supported devices and required operating systems can be found here.

🇧🇷 What are the advantages of registering in the application?

🇧🇷 If you sign in, you will always have access to your custom modes, even if you delete and reinstall the app or buy a new phone. When opening the app, the registered user goes straight to the control screen.

🇧🇷 Does the battery meter show the performance of my phone or We-Vibe?

🇧🇷 The We-Vibe's molded battery level indicator shows how much charge is left in your We-Vibe 4 Plus.

🇧🇷 Does the app work without WiFi or cellular?

🇧🇷 The app requires an active Wi-Fi or mobile data connection for both the We-Vibe user and their distant lover's smartphone or tablet when connected and sharing control.

🇧🇷 How does We-Vibe protect my privacy?

🇧🇷 We take your privacy seriously. Visit our privacy policy for more information.

🇧🇷 How do I change my language preference?

🇧🇷 Language options are available from the settings screen in the menu.

🇧🇷 We-Connect is available at:

🇧🇷 mandarin chinese

🇺🇸 Czech

🇧🇷 Dutch

🇧🇷 English

🇧🇷 French

🇧🇷 German

🇧🇷 Japanese

🇧🇷 polishing

🇧🇷 Portuguese

🇧🇷 Russo

🇧🇷 Spanish

🇧🇷 Will the app work with my We-Vibe 4 or other We-Vibe products?

🇧🇷 No, the We-Vibe app is only compatible with the We-Vibe 4 Plus.

🇧🇷 How does my smartphone/tablet connect to We-Vibe?

🇧🇷 The We-Vibe 4 Plus connects to your device using a Bluetooth™ Low Energy (Bluetooth Smart) connection.

🇧🇷 How close does my phone need to be to my We-Vibe 4 Plus?

🇧🇷 Your phone and We-Vibe must be within Bluetooth range of each other. For best results, we recommend that your phone or tablet is within 3 meters (10 feet) of your We-Vibe 4 Plus.

🇧🇷 Can I pair with more than one person?

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🇧🇷 No, you can only pair with one lover at a time. If you disconnect from your partner and want to connect with a new one, first delete your partner in Settings > Profile, then start a new connection with your new partner. See how to delete a lover here.

🇧🇷 Can I sync with more than one We-Vibe?

🇧🇷 It can only be paired with one We-Vibe 4 Plus at a time. If you want to connect to another We-Vibe 4 Plus, first disconnect your We-Vibe from the context menu (the three dots in the upper right corner of the screen). You can then connect to the new We-Vibe 4 Plus.

?How do I break up with my lover?

🇧🇷 To disconnect from your lover, go to Settings, select Profile and click "Remove My Partner" at the bottom of the page. The connection with your partner is terminated.

🇧🇷 What if I forget my Discretion Lock PIN?

🇧🇷 If you have forgotten your Discretion Lock PIN, you will need to delete and reinstall the app. Please note that your custom modes will be lost if you don't register.

🇧🇷 When I launch my app for the first time, why does my We-Vibe show 0% battery?

🇧🇷 If your We-Vibe 4 Plus is new and you have not fully charged it, the We-Vibe app will not be able to detect the charge level. After the first full charge, your We-Vibe app can tell you the battery life of your We-Vibe 4 Plus.

🇧🇷 I have an iPhone and my partner has an Android. we can still connect

🇧🇷 Yea! The We Vibe app is compatible with Android and iPhone devices.

🇧🇷 How do I factory reset my We-Vibe?

🇧🇷 Choose from the menuthe settingsand touchRestablecer We-Vibe.

🇧🇷 Your We-Vibe will be reset to factory settings and will need to be paired again to work with the We-Vibe app or remote.

🇧🇷 I cannot pair my We-Vibe 4 Plus with my device.

🇧🇷 Try pairing your We-Vibe and phone again:

🇧🇷 Press and hold the control button on your We-Vibe 4 Plus for 5 seconds. Your We-Vibe will pulse twice to let you know it's ready to pair.

🇧🇷 To choosePar We-Vibedo menu.

🇧🇷 Follow the instructions in your app until you get a "Woo Hoo!" Message. This indicates a pair and that the application is ready to use.

🇧🇷 If it still doesn't work:

🇧🇷 Make sure your Bluetooth is turned on. If Bluetooth is on, turn it off and on again. Contact your device manufacturer if you need instructions on how to do this.

🇧🇷 Make sure your We-Vibe 4 Plus is charged and turned on.

🇧🇷 Make sure that We-Vibe and your phone are within Bluetooth range (3 m / 10 ft).

🇧🇷 Make sure your smartphone supports Bluetooth™ 4.0 and is a compatible device.

🇧🇷 My We-Vibe has been paired but is not responding to the app.

🇧🇷 After 30 minutes of inactivity, your We-Vibe will enter sleep mode to extend battery life. To activate your We-Vibe, turn it on using the control button on top of the We-Vibe massager.

🇧🇷 If you want to customize your We-Vibe sleep time, you can change itthe settingsin the application menu.

🇧🇷 If you are still having problems, please check that We-Vibe and your phone are within Bluetooth range (3m/10ft).

🇧🇷 My lover didn't receive the link via SMS/text message or email.

🇧🇷 Make sure your WiFi or mobile data is enabled on your phone and your lover's phone.

🇧🇷 To chooseconnect with my beloveddo menu.

🇧🇷 Make sure you send the SMS/text to the correct number or email to the correct address.

🇧🇷 If the problem persists, try sending the message in an alternative way or ask your lover to send the request.

🇧🇷 The link my lover received doesn't work.

🇧🇷 If you have already connected to another lover/device, you must first remove that partner/device.

🇧🇷 To knockthe settingson the menu. To chooseProfile.

🇧🇷 LowMy lover, to knockdelete my partner.

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🇧🇷 Send your lover a new connection request.


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